Ross Pickthall (director)

Ross is the founder of Lifeline Medical Services and brings vast experience in the event first aid field. Working and volunteering in the charity sector for over a decade, Ross has developed expertise in event clinical practice and management; from covering small, local events to working at some of the UK’s biggest and busiest events in both a clinical and management capacity. Ross has also spent many years working with several other medical providers, enabling him to evaluate a wide range of the medical cover provided to events.

Having started as a first aider on events, Ross has worked as Ambulance Crew responding to 999 calls, and currently works as a Paramedic within the NHS. He has also led large-scale events in a clinical capacity and is a qualified first aid trainer.

Building on his vast experience in patient care, Ross is keen to ensure Lifeline Medical Services provides an excellent standard of care and support and provides our clients with the best possible experience. We will work with our team to passionately uphold our values and our commitment to patient care. Ross is keen to ensure our team is always supported and feel empowered to be the best they can be.  

Heather Boniface (Chief Medical Advisor)

Heather is an ACCS / Emergency Medicine Trainee doctor registered with the GMC. She has previous experience working in the Royal Stoke University Hospital Accident and Emergency department as a clinical fellow

She has a special interest in education and learning, non-technical and resilience skills. She graduated from Keele University in 2015 and is currently undertaking a master’s degree in medical education.

Heather works with our leadership team to ensure our clinical governance is of a high standard and we are able to provide effective and safe care to our patients.